Lifestream - Adam Walton

Redesigning the mobile app

I refined core features like Onboarding, Emergency Calling, and Services while uplifting the UI with modern patterns and accessible design. New tools like WatchMe, Reporting, and Location Sharing were mapped as user flows, then prototyped for feedback from the client and real users.

01

Designing for safety

Key features included a timer-based WatchMe alert, undeletable CCTV, and multilingual SOS chat. Each required UX consideration to feel protective, not invasive. Informal user testing helped guide decisions where formal research wasn’t possible.

02

Response Centre overhaul

The legacy platform was functional but inconsistent with scalability issues. I redesigned the operator-facing platform from scratch with new user flows, a scalable design system, and a responsive UI to help improve flow, visibility and speed. Operators could now manage video/audio calls, tracking, and emergency logs via a more intuitive, scalable layout optimised for all screen sizes.

03

Building the Enterprise Portal

The admin-facing portal for schools and businesses was built upon the foundations of the Response Centre’s design system. I optimised layouts for power users, introduced consistent map positioning, and a draggable caller panel for flexibility. Two key user journeys were created — one for schools, one for corporate — each tailored using AI-generated imagery to communicate different safety scenarios with precision and relatability.

04

Creating system consistency

A major challenge was managing scale. As the app grew in complexity, design files became increasingly memory-intensive. Without a separate design system, performance issues surfaced regularly. I spent time reorganising files, archiving older work, and stabilising prototypes. In hindsight, creating a standalone design system from the start would have saved time and stress — an insight that now informs how I approach every large-scale product.

05

Developer handover

Working part-time across a live app meant I wasn’t always in sync with the dev team, who often struggled to find updated flows. Despite labelling pages clearly, the lack of continuous communication created bottlenecks. Today, with updated Figma features and a stronger understanding of design ops, I’ve developed more robust workflows for documentation, versioning, and developer handover.

06

Redesigning the mobile app

I refined core features like Onboarding, Emergency Calling, and Services while uplifting the UI with modern patterns and accessible design. New tools like WatchMe, Reporting, and Location Sharing were mapped as user flows, then prototyped for feedback from the client and real users.

01

Designing for safety

Key features included a timer-based WatchMe alert, undeletable CCTV, and multilingual SOS chat. Each required UX consideration to feel protective, not invasive. Informal user testing helped guide decisions where formal research wasn’t possible.

02

Response Centre overhaul

The legacy platform was functional but inconsistent with scalability issues. I redesigned the operator-facing platform from scratch with new user flows, a scalable design system, and a responsive UI to help improve flow, visibility and speed. Operators could now manage video/audio calls, tracking, and emergency logs via a more intuitive, scalable layout optimised for all screen sizes.

03

Building the Enterprise Portal

The admin-facing portal for schools and businesses was built upon the foundations of the Response Centre’s design system. I optimised layouts for power users, introduced consistent map positioning, and a draggable caller panel for flexibility. Two key user journeys were created — one for schools, one for corporate — each tailored using AI-generated imagery to communicate different safety scenarios with precision and relatability.

04

Creating system consistency

A major challenge was managing scale. As the app grew in complexity, design files became increasingly memory-intensive. Without a separate design system, performance issues surfaced regularly. I spent time reorganising files, archiving older work, and stabilising prototypes. In hindsight, creating a standalone design system from the start would have saved time and stress — an insight that now informs how I approach every large-scale product.

05

Developer handover

Working part-time across a live app meant I wasn’t always in sync with the dev team, who often struggled to find updated flows. Despite labelling pages clearly, the lack of continuous communication created bottlenecks. Today, with updated Figma features and a stronger understanding of design ops, I’ve developed more robust workflows for documentation, versioning, and developer handover.

06

Redesigning the mobile app

I refined core features like Onboarding, Emergency Calling, and Services while uplifting the UI with modern patterns and accessible design. New tools like WatchMe, Reporting, and Location Sharing were mapped as user flows, then prototyped for feedback from the client and real users.

01

Designing for safety

Key features included a timer-based WatchMe alert, undeletable CCTV, and multilingual SOS chat. Each required UX consideration to feel protective, not invasive. Informal user testing helped guide decisions where formal research wasn’t possible.

02

Response Centre overhaul

The legacy platform was functional but inconsistent with scalability issues. I redesigned the operator-facing platform from scratch with new user flows, a scalable design system, and a responsive UI to help improve flow, visibility and speed. Operators could now manage video/audio calls, tracking, and emergency logs via a more intuitive, scalable layout optimised for all screen sizes.

03

Building the Enterprise Portal

The admin-facing portal for schools and businesses was built upon the foundations of the Response Centre’s design system. I optimised layouts for power users, introduced consistent map positioning, and a draggable caller panel for flexibility. Two key user journeys were created — one for schools, one for corporate — each tailored using AI-generated imagery to communicate different safety scenarios with precision and relatability.

04

Creating system consistency

A major challenge was managing scale. As the app grew in complexity, design files became increasingly memory-intensive. Without a separate design system, performance issues surfaced regularly. I spent time reorganising files, archiving older work, and stabilising prototypes. In hindsight, creating a standalone design system from the start would have saved time and stress — an insight that now informs how I approach every large-scale product.

05

Developer handover

Working part-time across a live app meant I wasn’t always in sync with the dev team, who often struggled to find updated flows. Despite labelling pages clearly, the lack of continuous communication created bottlenecks. Today, with updated Figma features and a stronger understanding of design ops, I’ve developed more robust workflows for documentation, versioning, and developer handover.

06